Privacy Policy

At TrustPadi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform to report scams, access educational materials, or engage with the community.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, and contact details when you create an account or contact us.
Scam Reports: including details of incidents you report and any uploaded evidence.
Usage Data: such as pages visited, device information, and IP address for analytics and security.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Analyze and prevent scam trends
Respond to user inquiries and reports
Send notifications or updates, only with your consent

3. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

Law enforcement or regulatory bodies if required by law
Third-party tools we use for analytics, hosting, or customer support (under confidentiality agreements)
Community moderators or admins, only as needed to investigate reports

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, authentication, and secure storage. However, no system is 100% secure, so we encourage safe online practices.

5. Cookies & Tracking

We use cookies and similar technologies to personalize content, analyze usage, and enhance user experience. You may control cookies through your browser settings. For more details, refer to our Cookie Policy.

6. Your Rights

Depending on your region, you may have rights to:

Access, update, or delete your personal data
Withdraw consent for data use
Request a copy of your data

To exercise these rights, contact us at trustpadi@gmail.com.

7. Children’s Privacy

TrustPadi is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Significant changes will be communicated via email or prominent notices on our platform.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out at trustpadi@gmail.com.